THE FIVE BEHAVIORS® · PERSONAL DEVELOPMENT
The Five Behaviors® Personal Development gives each participant a personalized profile on how they build or block teamwork, with habits to practice and an action plan for the next 30 days. One assessment per person, and teamwork skills that travel to every team the person joins.
THE APPLICATION
The Five Behaviors® Personal Development is a 23-page personalized profile and the program built around the profile. Personal Development is the result of a partnership between best-selling author Patrick Lencioni and Wiley, the publisher. The publisher describes the program in one sentence: it teaches individuals to become better teammates by integrating the model from Lencioni's book, The Five Dysfunctions of a Team, at the organizational level.
The profile teaches each participant the five behaviors of a cohesive team: trust, conflict, commitment, accountability and results. Each behavior is the foundation for the next one, and the profile gives each behavior its own chapter. Participants do not need to work together, so the profile fits mixed groups, new managers, new hires and anyone who is not part of an intact, ongoing team.
Each participant takes a 15–20 minute assessment online and receives the profile as soon as the assessment is complete, ready to save as a PDF. The assessment is powered by Everything DiSC®, and the profile uses each participant's results to show what they bring to their teams and where they can keep growing. Many organizations start with Personal Development to introduce the model to individuals, and follow with The Five Behaviors® Team Development for intact teams.
WATCH
An overview of The Five Behaviors® model: trust, conflict, commitment, accountability and results, and how teams work through them together.
If you only have a few minutes on this page, watch the video, then open the sample profile under “See it before you buy.”
Video provided by Wiley, the publisher of The Five Behaviors®.
PICTURE THIS
Imagine you run a development program for 20 new managers from sales, operations and R&D. The managers have never worked together as a group, so a team assessment would have nothing to measure. Daniel runs a customer support team, and he usually finds out that his team missed a deadline when a customer complains. Samuel runs an engineering group, and he raises every problem at the first meeting after he spots it.
The pattern has held since Daniel and Samuel were promoted last year, and the usual explanation is that Daniel is too soft and Samuel is too blunt. The profile gives you a different explanation.
Daniel's profile places him near the Keeps the peace end of the accountability scale: calling out problems runs counter to his wish to keep relationships warm. Samuel's profile places him at the Addresses problems end of the same scale: Samuel is more willing to call out problems. On the scale for how he gives feedback, Samuel's profile places him near the Sticks to logic end: he stays objective and focused on facts. Neither position is wrong, because every position on a scale has a strength and a cost to the team.
Daniel reads that he may let problems slide or soft-pedal feedback rather than risk dampening someone's spirit, and that failing to call out problems denies his teammates the opportunity to address concerns early on. The summary page says he might excel at using encouragement to help teammates meet expectations, and might struggle with speaking up about a teammate's poor behavior or performance. One of the habits the profile gives Daniel is to use his encouraging side to put positive pressure on a teammate to improve.
Daniel's support team hands its hardest cases to Samuel's engineers, so each manager receives a Comparison Report on working with the other. Each report plots both managers on the same two scales for each behavior, including the scale from Keeps the peace to Addresses problems, and describes how each of them tends to act. The report's section on each behavior closes with questions for the pair to discuss, such as how Samuel can best raise a problem that involves Daniel.
WHAT'S IN THE PROFILE
Each profile is generated from the participant's own assessment responses, so the profile describes that person rather than a general type. The cover and a one-page introduction to the model come first, followed by a one-page portrait of the participant. Each behavior then gets a three-page chapter, four bridge pages connect each behavior to the next one, and a one-page summary and action plan closes the profile. Here is what the participant finds in those pages, in five parts.
The participant sees a portrait of how they tend to work with others, for example outgoing and energized by people, or reserved and steady under pressure. The portrait also previews their likely strengths and stretch areas on each behavior.
Each chapter shows what the behavior looks like on a real team and how the participant tends to approach it, then gives three habits personalized from their results, with space to describe how they will apply the habits they choose.
Short bridge pages show why each behavior depends on the one below it, with reflection prompts on the participant's own impact on the team.
The participant learns what energizes them, such as collaboration, recognition or new projects, what stresses them, and how to point their motivators toward the team's goals.
The profile closes with the participant's strengths and challenges on all five behaviors, and a plan they write for tomorrow, the next two weeks and the next month.
THE FIVE BEHAVIORS, IN ORDER
The Five Behaviors® model is a pyramid with trust at the base: trust makes productive conflict possible, productive conflict leads to commitment, commitment makes accountability possible, and accountability keeps a team focused on results. Each level of the pyramid matches a chapter of the profile, written from the participant's answers. Choose a behavior below to see what the participant learns at that level.
On a cohesive team, trust means team members are willing to be completely vulnerable with one another: to let down their guard, admit their flaws and ask for help. The profile explains vulnerability-based trust and shows what it looks like on a real team. The profile also describes the fears that make people hold back, and the participant then picks trust-building habits to practice.
WHERE IT LANDS
Organizations choose The Five Behaviors® Personal Development for a business reason: teams form, change and dissolve all the time, and when the teamwork investment sits with one team, the investment leaves when that team does. The Personal Development profile puts the investment in the person, so the skills travel with them to every team they join.
THE MIXED GROUP
Imagine you run learning and development, and twenty people from six departments sign up for the same teamwork program. On Monday, each of them goes back to a different team.
Each person works on their own teamwork habits, and the group leaves with one shared language that every department can use.
THE SPECIALIST
Imagine an engineer who reports to one manager, works daily with a product team, and sits on two working groups. No single team owns the engineer's development.
The profile follows the engineer, and the habits and the action plan go with them to every team.
THE LEADERSHIP TEAMS
Imagine your leadership teams will run The Five Behaviors® Team Development next year, and the teams are not ready for a team intervention yet.
Starting individuals on Personal Development now means the teams arrive already speaking the language when Team Development begins.
HOW IT IS DELIVERED
All three options start with the same personalized profile, and the difference between them is how much support comes with the profile. Each option has its own page with the full description and the pricing.
Each participant completes the 15–20 minute assessment online and receives the 23-page profile. A good way to start is to order one or two profiles, read them, and then decide on a program for the whole group.
$150 per learner · 25 credits · volume rates from 10 learners
The Personal Development profile →
With The Five Behaviors® Facilitation Kit, your facilitator gets fully scripted facilitation with activities and video featuring Patrick Lencioni, supporting materials for the virtual classroom, and unlocked PowerPoint® slides and Word documents.
$1,495 per kit · digital delivery
The facilitation kit →
Symphony 100 delivers The Five Behaviors® Personal Development live and online to a mixed group of up to 25 people, with the profiles included. The Standard package runs four sessions and 5.5 hours, and the Abbreviated package runs three 90-minute sessions and 4.5 hours.
From $5,250 per cohort · by package type and cohort size
The workshop package →
CERTIFYING YOUR OWN FACILITATOR?
The Five Behaviors® Certification is Wiley's two-week virtual program for consultants and in-house facilitators who want to build, customize and deliver The Five Behaviors® learning experiences. Participants work through both solutions, Personal Development and Team Development, and those who complete the course and pass the final exam earn The Five Behaviors® Certified Practitioner credential, which does not expire. The price includes the required Facilitation Kit. A practitioner who already has a kit issued in their name books a call to set up the certification without the kit.
$3,990 per participant · certification $2,495 + the required Facilitation Kit $1,495
RUNNING THE PROGRAM YOURSELF?
For the administrator who runs the account and the practitioner who delivers the sessions. Bring the subject of your choice: the cohort that disengaged, the sponsor who wants numbers, the renewal coming up, or the next group of new managers. Tell us what is happening in your program and leave with options you can act on this week. Each session runs 45 minutes, booked as 60, live on Zoom, and a written action plan can be added for $250.
$350 per session
AFTER THE SESSION
Reading about a habit does not change the habit, so The Five Behaviors® Personal Development is built for practice after the session. Each participant keeps the profile in a secure online account and can save it as a PDF.
Bring real situations from your teams, and the facilitator ties each exercise to those situations.
See a sample→See a sample→
See a sample→
$395 per session→
$210 per team member→RESOURCES
The sample profile, two sample Comparison Reports, the brochures and the research behind the assessment, all unedited, so you can read what your participants will receive before you order.
The Five Behaviors® Personal Development sample profileThe full 23-page profile a participant receivesPDF ↓
Sample Comparison ReportOne participant's report on working with a colleaguePDF ↓
Sample Comparison Report, the colleague's sideThe same pair, in the report written for the colleaguePDF ↓
The Five Behaviors® Personal Development — brochureThe program and the facilitation kit, in six pagesPDF ↓
The Five Behaviors® DifferenceTwo pages on what sets The Five Behaviors® apartPDF ↓
Research ReportThe research behind The Five Behaviors® assessmentPDF ↓
The Five Behaviors® OverviewPersonal Development and Team Development side by sidePDF ↓
All The Five Behaviors® resourcesEvery sample profile and report, in one libraryOpen →
Each participant takes a 15–20 minute assessment online and receives a 23-page personalized profile, available as soon as the assessment is complete and ready to save as a PDF. The profile gives each of the five behaviors its own chapter and closes with an action plan for tomorrow, the next two weeks and the next month. The assessment is powered by Everything DiSC®, and the profile mentions DiSC® only briefly. The participant's own DiSC® style is not part of the profile.
No. The profile is about the individual, so participants can come from different teams, departments and levels. One workshop cohort can hold up to 25 people. When the participants are one intact, ongoing team that has worked together for six weeks or more, choose The Five Behaviors® Team Development, which looks at the group's collective behavior. When a person's job is leading others, consider Everything DiSC Work of Leaders® as well.
Either option works. The Five Behaviors® Facilitation Kit gives your own facilitator fully scripted facilitation for in-person or virtual sessions, with activities and video featuring Patrick Lencioni. The same kit covers Team Development. If you would rather have a Five Behaviors® Certified Practitioner run the program, the Personal Development Workshop Package on this page delivers it live and online, with the profiles included. The Standard package runs four sessions and 5.5 hours, and the Abbreviated package runs three 90-minute sessions and 4.5 hours.
A Comparison Report puts two participants who work together side by side. For each behavior, the report plots both people on the same two scales, such as the scale from Spirited debater to Calm debater, and describes how each person tends to act. Each section of the report ends with questions for the pair to discuss. Each of the two receives their own report, written from their side.
No. The Five Behaviors® is a development tool and should never be used for hiring, selection or evaluation. Other products on the market serve that purpose; The Five Behaviors® is not one of them.
Priced per learner · the workshop package includes the profiles
START HERE
PERSONAL DEVELOPMENT
Each participant completes a short online assessment and receives a 23-page profile on how that participant personally builds or blocks teamwork.
$150 per learner
The Five Behaviors® Personal Development profile is $150 per learner. From 10 learners, a lower volume rate applies to every learner in the order.
If you administer the program from your own account, each profile uses 25 credits. Prices are in US dollars; sales tax, where applicable, is calculated at checkout.
Authorized Partner
DOWNLOADABLE KIT · PERSONAL AND TEAM DEVELOPMENT
One kit covers both applications, Personal Development and Team Development, with fully scripted facilitation, video featuring Patrick Lencioni, and unlocked PowerPoint® and Word files. Participant profiles are sold separately.
$1,495 per kit · English (US)
Authorized Partner
FACILITATED BY SYMPHONY 100
The Five Behaviors® Personal Development, live and online for a mixed group. Participants do not need to share a team. A personal profile and action plan for every participant.
From $5,250 per cohort · by package type and cohort size
PROGRAM SUPPORT
For the administrator who runs the account and the practitioner who delivers the sessions: bring the subject of your choice and leave with options you can act on this week. A 45-minute session booked as 60, live on Zoom.
$350 per session
COACHING · ONE-ON-ONE
For your facilitator, a leader, or any member of the team: a 45-minute session booked as 60, live on Zoom. Packages of 4, 8 and 12 sessions cost less per session.
$350 per session
FACILITATION PREPARATION
The same working time, for a team: planning the session, reading the group's profiles together, agreeing on the follow-up.
$500 per session
INSIGHT SESSION · ONE-ON-ONE
What your profile says, what it doesn’t, and what to do with it: a 45-minute session booked as 60, preparation included.
$395 per session
INSIGHT SESSION · WITH THE LEADER
The team report read with the leader before the team sees it: 75 minutes booked as 90, preparation included.
$795 per session
INSIGHT SESSION · WHOLE TEAM
The whole team works the report together and leaves with an action plan: a 90-minute session booked as 2 hours.
$1,095 per session
MEMBERSHIP
PROGRAM SUPPORT
The workshop ends. Encore keeps it going: monthly live clinics, private counsel, and a community that answers, for the people running The Five Behaviors® and Everything DiSC® programs inside real organizations.
$125 per month · $80 with a credit subscription
BEFORE YOU DECIDE
Book a 20-minute intro call with Frank November. Bring your group, your goals, and your timeline, and leave knowing which option fits.
ONCE YOU HAVE CHOSEN
Someone has to issue the assessments and send the access codes, and someone has to run the session. Each decision has its own page, and if you would rather not run the session yourself, Symphony 100 will run the session for you.
The administrator experienceYour own EPIC account, credits, access codes, learner groups, and the reports your facilitator needs before the session.Manage Assessments →
The practitioner experienceThe Five Behaviors® Certification and The Five Behaviors® Facilitation Kit, for facilitating Personal Development and Team Development online and in person.Deliver Training →
Workshops run by Symphony 100Live, online workshop packages for Everything DiSC® and The Five Behaviors®, profiles included. The Personal Development package is on this page.Workshop packages →
Everything DiSC® on Catalyst™Workplace®, Agile EQ™, Management and WorksmartOpen →
Everything DiSC Workplace®Open →
Everything DiSC® Agile EQ™Open →
Everything DiSC® ManagementOpen →
Everything DiSC® Productive ConflictOpen →
Everything DiSC® SalesOpen →
Everything DiSC Work of Leaders®Open →
The Five Behaviors® Team DevelopmentOpen →