THE FIVE BEHAVIORS® · TEAM DEVELOPMENT
The Five Behaviors® Team Development gives every member of one intact team a personalized 36-page profile, with the member's own Everything DiSC® pages and the team's scores on Trust, Conflict, Commitment, Accountability and Results, built from how the whole team answered. One assessment per team member, and one honest picture of how the team works together.
THE APPLICATION
The Five Behaviors® Team Development is built on Patrick Lencioni's model from The Five Dysfunctions of a Team. Wiley, the publisher, adapted Lencioni's model into an online assessment, powered by Everything DiSC®, and a personalized profile for every member of the team. The publisher describes the application in one sentence: Team Development transforms intact teams through the model of Trust, Conflict, Commitment, Accountability and Results to drive team effectiveness and productivity.
Every member answers the same 20 statements, so quieter members carry the same weight as the loudest voice in the meeting. The team sees where it is strong and where it is stuck, behavior by behavior and statement by statement. Each member also learns their own DiSC® style and the styles of their teammates.
Every member of the team completes the assessment online, in about 30 minutes, and receives the 36-page profile. The team results are the same for everyone, and the Everything DiSC® pages are personal, so each member also sees how their own style helps or gets in the way on each behavior. Team Development is for one intact, ongoing team, and six weeks or more of working together is recommended before the program starts.
Graphics from Wiley.
WATCH
The video gives an overview of The Five Behaviors® model and shows how teams work through Trust, Conflict, Commitment, Accountability and Results together.
If you only have a few minutes on this page, watch the video, then open the sample profile under “See it before you buy.”
Video provided by Wiley, the publisher of The Five Behaviors®.
PICTURE THIS
Imagine you lead a product team of six that has worked together for two years. In meetings Ethan argues hard for his plan, Maya agrees, and the team leaves with a decision. Two weeks later the decision has stalled, because Maya never bought in and nobody said so out loud. The pattern has held for three quarters, and the usual explanation is that Maya is slow to commit and Ethan is a strong personality. The profile gives you a different explanation.
Every member of the team completes the assessment, and the team receives its own scores on all five behaviors. On this team, four of the six members say they sometimes don't buy in to decisions because the team is not clear about its priorities. Ethan's DiSC® pages explain the stalled decisions from his side. The team then works on the pattern together, starting with Trust at the base of the model.
Ethan reads that his team scored lowest on Accountability and Trust. His commitment page says that, having had his say, Ethan may assume everyone is as confident as he is in the decision, while S-style colleagues like Maya want to be absolutely sure before they commit. His conflict page warns that his approach may overwhelm S-style colleagues, causing them to give in simply to avoid prolonging the conflict. The advice on the page is direct: don't interpret their silence as a resolution to conflict.
As the team leader, you receive the team reports with the profiles you buy from Symphony 100. The Annotated Team Report is the same report the team members receive, with notes on every page to guide the session, and appendices the team does not see: all 20 statements ranked by team average, and the team's percentile on each behavior compared with other teams. At least six weeks after the original assessment, the team can take the Progress Report and see how its behaviors have changed.
WHAT THE TEAM RECEIVES
Each profile is built from the answers of the whole team, and the Everything DiSC® pages in each profile are written to that member by name. The profile opens with the contents and two pages on the model and the team's overall scores. Each behavior then gets its own chapter: Trust takes eight pages, Conflict six, Commitment five, Accountability seven and Results four. Here is what the 36 pages cover, in four parts.
The profile gives an overall score for each of the five behaviors, built from every member's answers. For every statement, the profile shows how many members answered almost never, rarely, sometimes, usually or almost always, with a short explanation written for this team's result.
Each member learns their own DiSC® style and how the style affects trust and conflict. A team map shows where every member sits, and a conflict map shows the healthy and unhealthy conflict behaviors of each style.
The profile lists the areas members chose as most needed for trust, the reasons commitment breaks down, the team's accountability needs and the distractions from results, and follows each list with points of discussion for the team.
Each behavior has a “taking action” page. The profile closes with two pages on the team's three highest-scoring and three lowest-scoring statements, and a page of team averages on all 20 statements.
THE FIVE BEHAVIORS, IN ORDER
The Five Behaviors® model is a pyramid, with Trust at the base and Results at the top. The team works through the model from the foundation up, and the team profile gives each behavior its own chapter of team results. Choose a behavior below to see what the behavior asks of the team and what the profile shows the team at that level.
When team members are transparent and honest with one another, the team creates a safe environment that builds vulnerability-based trust. The report shows how often team members admit weaknesses, apologize and ask one another for input, then names what the team itself says it needs to build trust.
The Five Behaviors® model, with Trust highlighted. Graphic from Wiley.WHERE IT LANDS
Organizations book Team Development for a business reason: a team that does not work as a team costs money. Decisions are reopened, problems stay hidden, priorities compete, and capable people leave a team that frustrates them.
THE FOUNDING TEAM
Imagine a founding team that has grown from four people to ten. The habits that worked around one table now cause friction, and decisions the founders thought were settled keep getting reopened.
The report shows the team where the friction sits on each behavior, and the team works through the five behaviors from Trust up, agreeing on actions for each one.
THE DISTRIBUTED R&D TEAM
Imagine a research team at a multinational, spread across three time zones. Calls run smoothly and nobody pushes back, yet nobody can say whether the team agrees or has stopped arguing.
The Conflict results show whether the calm is real or just quiet. The program runs live and online, so every member takes part from their location.
THE NONPROFIT BOARD
Imagine a board and executive director who meet monthly and avoid hard topics. The meetings stay polite, and the difficult decisions wait for the next meeting.
The 20 statements in the assessment give the group a safe way to name what goes unsaid, and the team leaves the program with a team-wide action plan.
HOW IT IS DELIVERED
All three options start with the same team profile, and the difference between them is how much support comes with the profiles. Each option has its own page with the full description and the pricing.
Team results depend on every member's answers, so order one 36-page profile for each member of the team, the team leader included.
$210 per team member · volume rates from 8 team members
The Team Development profile →
The Five Behaviors® Facilitation Kit gives your own facilitator both programs, Personal Development and Team Development: fully scripted facilitation with activities and video featuring Patrick Lencioni. Team Development runs over an extended period of time.
$1,495 per kit · digital delivery · English (US)
The facilitation kit →
The Five Behaviors® Team Development delivered live to one intact team in weekly sessions of 90 or 60 minutes on a private Zoom link, ending in a team-wide action plan. Profiles included.
Custom quote per team · profiles included
Request a quote →
CERTIFYING YOUR OWN FACILITATOR?
The Five Behaviors® Certification is Wiley's two-week virtual program for consultants and in-house facilitators who want to build, customize and deliver The Five Behaviors® learning experiences for Personal Development and Team Development. Participants who complete the course and pass the final exam earn The Five Behaviors® Certified Practitioner credential, which does not expire. The course uses the Facilitation Kit throughout, so the kit is included when you buy certification here.
$3,990 per participant · certification $2,495 + the required Facilitation Kit $1,495
RUNNING THE PROGRAM YOURSELF?
For the administrator who runs the account and the practitioner who delivers the sessions. Bring the subject of your choice: the cohort that disengaged, the sponsor who wants numbers, the renewal coming up, or the team that agrees in the meeting and disagrees in the hallway. Tell us what is happening in your program and leave with options you can act on this week. Each session runs 45 minutes, booked as 60, live on Zoom, and a written action plan can be added for $250.
$350 per session
AFTER THE SESSION
The Five Behaviors® Team Development has follow-up reports that the team works with between sessions and after the program, so the work on each behavior carries into the team's next meetings. The Annotated Team Report, the Progress Report and Comparison Reports come at no charge with the Team Development profiles you buy from Symphony 100. With your own administrator account, you generate the reports directly, and without one, Symphony 100 sends the reports to you.
Bring the decisions your team keeps reopening, and the sessions work on those decisions.
See a sample→
See a sample→
See a sample→
See a sample→
$795 or $1,095 per session→RESOURCES
The sample profile, the team reports, the brochures and the research behind the assessment, all unedited, so you can read what your team will receive before you order.
Sample Team Development ProfileThe full 36-page profile a team member receivesPDF ↓
Sample Annotated Team ReportThe 40-page facilitator version, with notes on every pagePDF ↓
Sample Annotated Progress ReportThe team's results from two assessments, side by sidePDF ↓
Sample Comparison ReportOne report of the pair that two participants receivePDF ↓
Team Development kit brochureWhat the Facilitation Kit gives your own facilitatorPDF ↓
Team Development brochureThe brochure on the team profile and the follow-up reportsPDF ↓
The Five Behaviors® DifferenceTwo pages on what sets The Five Behaviors® apartPDF ↓
Research ReportThe research behind The Five Behaviors® assessmentPDF ↓
The Five Behaviors® OverviewPersonal Development and Team Development side by sidePDF ↓
All The Five Behaviors® resourcesEvery sample profile and report, in one libraryOpen →
Every member of the team completes The Five Behaviors® Team Development assessment online, in about 30 minutes, and receives a personalized 36-page profile. The team pages are the same in every profile, and the Everything DiSC® pages show each member how their own style helps or gets in the way on each behavior. The team results come together once the entire team has completed the assessment.
Team Development measures one real team, so every participant must belong to that team, and the leader takes part as one of the members. The team should have been working together for a while: six weeks or more is recommended before starting the program. For a mixed group of people from different teams, or for a group larger than 12, The Five Behaviors® Personal Development is the better fit.
Either option works. The Five Behaviors® Facilitation Kit gives your own facilitator fully scripted facilitation for Personal Development and Team Development, with video featuring Patrick Lencioni and annotated facilitator reports. The Five Behaviors® Certification prepares your facilitator to deliver both programs. If you would rather have Symphony 100 run it, the Team Development Program breaks the work into weekly live online sessions: seven 90-minute sessions over 8 to 12 weeks, or 60-minute sessions for organizations that keep meetings to an hour, with the profiles included. Every team receives a custom quote: complete the quote form, and Frank November replies by email.
The Annotated Team Report adds notes on every page of the team members' report to guide the session, plus appendices the team does not see: all 20 statements ranked by team average, and the team's percentile on each behavior compared with other teams. The Progress Report, taken at least six weeks after the original assessment, shows how the team's behaviors have changed. Both reports come at no charge with the Team Development profiles you buy from Symphony 100, and so does a pair of Comparison Reports for any two participants.
No. The Five Behaviors® is a development tool and should never be used for hiring, selection or evaluation. Other products on the market serve that purpose; The Five Behaviors® is not one of them.
Priced per team member · the program is quoted for your team, with the profiles included
Authorized Partner
TEAM DEVELOPMENT
Measures one real team — not individuals in the abstract — against trust, conflict, commitment, accountability, and results. Powered by Everything DiSC®.
$210 per team member
The Five Behaviors® Team Development profile is $210 per team member. From 8 team members, a lower volume rate applies to every member in the order. If you administer the program from your own account, each profile uses 35 credits.
Order one profile for every member of the team, the team leader included. Prices are in US dollars; sales tax, where applicable, is calculated at checkout.
Authorized Partner
DOWNLOADABLE KIT · PERSONAL AND TEAM DEVELOPMENT
One kit covers both applications, Personal Development and Team Development, with fully scripted facilitation, video featuring Patrick Lencioni, and unlocked PowerPoint® and Word files. Participant profiles are sold separately.
$1,495 per kit · English (US)
Authorized Partner
CUSTOM-QUOTED PROGRAM
The program runs in weekly live online sessions of 90 minutes, or 60 minutes where your organization prefers, ending in a team-wide action plan.
Custom quote per team · profiles included
PROGRAM SUPPORT
For the administrator who runs the account and the practitioner who delivers the sessions: bring the subject of your choice and leave with options you can act on this week. A 45-minute session booked as 60, live on Zoom.
$350 per session
COACHING · ONE-ON-ONE
For your facilitator, a leader, or any member of the team: a 45-minute session booked as 60, live on Zoom. Packages of 4, 8 and 12 sessions cost less per session.
$350 per session
FACILITATION PREPARATION
The same working time, for a team: planning the session, reading the group's profiles together, agreeing the follow-up.
$500 per session
INSIGHT SESSION · ONE-ON-ONE
What your profile says, what it doesn’t, and what to do with it: a 45-minute session booked as 60, preparation included.
$395 per session
INSIGHT SESSION · WITH THE LEADER
The team report read with the leader before the team sees it: 75 minutes booked as 90, preparation included.
$795 per session
INSIGHT SESSION · WHOLE TEAM
The whole team works the report together and leaves with an action plan: a 90-minute session booked as 2 hours.
$1,095 per session
MEMBERSHIP
PROGRAM SUPPORT
The workshop ends. Encore keeps it going: monthly live clinics, private counsel, and a community that answers, for the people running The Five Behaviors® and Everything DiSC® programs inside real organizations.
$125 per month · $80 with a credit subscription
BEFORE YOU DECIDE
Book a 20-minute intro call with Frank November. Bring your team and your goals, and leave knowing whether Team Development or Personal Development fits.
ONCE YOU HAVE CHOSEN
Someone has to issue the assessments and send the access codes, and someone has to run the session. Each decision has its own page, and if you would rather not run the session yourself, Symphony 100 will run the session for you.
The administrator experienceYour own EPIC account, credits, access codes, learner groups, and the reports your facilitator needs before the session.Manage Assessments →
The practitioner experienceThe Five Behaviors® Facilitation Kit for Personal Development and Team Development, and The Five Behaviors® Certification for the practitioner who will facilitate both programs.Deliver Training →
Workshops run by Symphony 100Live, online workshop packages for Everything DiSC® and The Five Behaviors®, profiles included. The Team Development Program is on this page.Workshop packages →
Everything DiSC® on Catalyst™Workplace®, Agile EQ™, Management and WorksmartOpen →
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