EVERYTHING DiSC® · THE CONFLICT APPLICATION
Everything DiSC® Productive Conflict gives each person a personalized profile of the person's DiSC® style in conflict: the destructive responses the person slips into, the productive responses within reach, and practical steps for reframing thoughts in the moment. One assessment per person, and one language for conflict across the team.
THE APPLICATION
Everything DiSC® Productive Conflict is a 22-page personalized profile, and Wiley, the publisher, also offers a classroom program built around the profile. The publisher describes the application in one sentence: a classroom training and personalized learning experience that increases self-awareness around conflict behaviors.
Everything DiSC® Productive Conflict combines the personalized insights of DiSC® with the proven science of cognitive behavioral theory. The program does not teach a step-by-step process for conflict resolution. Each participant learns personal techniques to curb destructive behaviors, so conflict becomes more productive and workplace relationships and results improve. The profile is about each person's own response to conflict, which is the part each person can change.
Each person completes the Everything DiSC® Productive Conflict online assessment and receives a personalized 22-page report as a downloadable PDF. The same report opens in MyEverythingDiSC®, where colleagues compare their styles. People who already have an Everything DiSC Workplace® profile will recognize the DiSC® model, and the Productive Conflict profile applies the model to conflict at work.
WATCH
An introduction to Everything DiSC® Productive Conflict: how people can recognize destructive reactions and turn disagreement into better outcomes.
If you only have a few minutes on this page, watch the video, then open the sample profile under “See it before you buy.”
Video provided by Wiley, the publisher of Everything DiSC®.
PICTURE THIS
Imagine you manage two senior colleagues who disagree about a project plan. Priya, who runs engineering, argues every point in the meeting. Daniel, who runs customer success, agrees in the room and then stops replying to emails. By the third week, the two teams below them have stopped coordinating, and the plan is behind.
The usual explanation is personalities: Priya is difficult and Daniel is passive. Everything DiSC® Productive Conflict gives you a different explanation. Each colleague's profile shows how the colleague's DiSC® style responds to conflict, the destructive responses the style tends toward, and the productive responses the colleague can choose instead. Priya's D style prioritizes control, assertion and justification, so arguing every point is her automatic response when she feels her authority is challenged. Daniel's S style prioritizes harmony, so he caves in during the meeting and withdraws afterward. Neither colleague is a difficult person. Each one is doing what comes automatically under pressure, and each one can learn to step back and choose a different response.
Priya reads that during conflict she prioritizes control, assertion and justification, and that arguing and overpowering are the destructive responses her D style tends toward. One of her automatic thoughts is “If they push me, I'll push back harder.” Her profile gives her the reframed thought, “Maybe they don't realize how aggressively they're coming across,” and the three questions for reframing the thought: Is this thought actually valid? Am I overreacting or exaggerating the problem? Is there another way I could look at the situation?
Run the Everything DiSC® Group Culture Report for the team around Priya and Daniel, and you see the group's DiSC® culture: its advantages and disadvantages, its impact on the members of the group, and its influence on decision-making and risk-taking. The report covers the whole team, so you see the culture around Priya and Daniel as well as the two of them.
WHAT'S IN THE PROFILE
Each profile is generated from the person's own assessment responses, so the profile describes that person rather than a general style type. The report is written to the person by name. Here is what the 22 pages cover, in three parts, the same three parts as the facilitation modules.
After a short introduction to the model, the profile shows the person's DiSC® style in conflict and the priorities that style brings to a disagreement: what matters most, and what drains energy. The profile then takes each of the four styles in turn: what drives the style in conflict, how a colleague with the style compares to the person, and how to have productive conflict with that colleague.
The profile lists eighteen destructive responses, from arguing to withdrawing, with the automatic thoughts that lead to each one, and adds a page of the automatic thoughts common for the person's own style.
The last part shows the person how to step back from the anger or anxiety behind the thought, reframe the thought with three questions, and choose from the sixteen productive responses, from apologizing to listening. The profile ends with a log for the next conflicts.
THE CONFLICT SIDE OF THE MAP
The Everything DiSC® Productive Conflict map shows the four DiSC® styles, D, i, S and C, with eight conflict priorities around the circle: what each style cares about most when a disagreement starts. Each style sits next to three of the priorities, and the priorities on the borders belong to two styles. Choose a style below to see how people with that style tend to respond in conflict.
In conflict, a person with the D style wants victory and results, says exactly what the person is thinking, acknowledges the tough issues, and is willing to have an objective debate. Under pressure the same person can become impatient and insensitive, refuse to bend, and turn the disagreement into a win-lose situation.
The Everything DiSC® Productive Conflict map, with the eight conflict priorities around the circle.WHERE IT LANDS
Organizations choose Everything DiSC® Productive Conflict for a business reason: destructive conflict costs money. People avoid one another, decisions are delayed, good ideas go unspoken, and capable people leave. The profile is about each person's own response to conflict, so the profile suits a person in any role and at any level.
THE MANAGER
Imagine you manage two strong people who no longer speak to each other. Colleagues pass work around the two of them, and the rest of the team has picked sides.
The profile shows you your own conflict behaviors first, so you can model a productive response for your team. Each of the two colleagues sees the destructive response the colleague's own style falls into, and the productive response within reach.
THE TEAM UNDER PRESSURE
Imagine you run a team with tight deadlines. Disagreements are frequent, and the team needs disagreements to produce better decisions and not lasting damage.
Each profile shows a team member the destructive responses the team member falls into under pressure, and the whole team gets the same words for stepping back, reframing the thought and choosing a productive response.
HR AND PEOPLE TEAMS
Imagine you are the person colleagues come to when a conflict escalates. By the time the conflict reaches you, each person has a version of the story, and the work has been waiting for weeks.
The profile gives each person the same language for conflict, so fewer conflicts reach your desk.
HOW IT IS DELIVERED
All three options start with the same personalized profile, and the difference between them is how much support comes with the profile. Each option has its own page with the full description and the pricing.
Each person completes the assessment online and receives a 22-page profile. A good way to start is to order one or two profiles, read them, and then decide on a program for the whole team.
$120 per learner · volume rates from 13 learners, see the ladder below
The Productive Conflict profile →
The Everything DiSC® Productive Conflict Facilitation Kit gives your facilitator three training modules: DiSC® in conflict, destructive responses, and changing your response. Two optional activities come with the kit, the DiSC® Conflict Map and the Comparison Report. Your facilitator can use the modules as they are, or customize the modules to fit the time available.
$1,495 per kit · yours to keep
The facilitation kit →
Everything DiSC® Productive Conflict delivered live to your own cohort of up to 10 people in three 90-minute online sessions, from each person's style in conflict to a personal plan. Profiles and MyEverythingDiSC® accounts included.
$5,000 per cohort of up to 10 · +$180 per extra participant, up to 12
The workshop package →
CERTIFYING YOUR OWN FACILITATOR?
Any Everything DiSC® certified practitioner can facilitate every Everything DiSC® application, Productive Conflict included. Everything DiSC® Certification is Wiley's live online course and credential, and the price includes the required Everything DiSC® on Catalyst™ Practitioner Experience, the facilitation library for the Catalyst™ experiences. A practitioner who already owns the Practitioner Experience takes the Certification Add-On.
$4,695 per named practitioner · Certification Add-On $2,495 · Practitioner Experience on its own $2,200
RUNNING THE PROGRAM YOURSELF?
For the administrator who runs the account and the practitioner who delivers the sessions. Bring the subject of your choice: the cohort that disengaged, the sponsor who wants numbers, the renewal coming up, or the two colleagues who no longer speak. Tell us what is happening in your program and leave with options you can act on this week. Each session runs 45 minutes, booked as 60, live on Zoom, and a written action plan can be added for $250.
$350 per session
AFTER THE SESSION
Everything DiSC® Productive Conflict comes with follow-up tools that people use with real colleagues, so the lessons from the workshop carry into the next disagreement. The first two tools live in MyEverythingDiSC®, the learner portal included with the profile. The Supplement for Facilitators is a data sheet for the facilitator, one per profile. The two group reports are ordered separately, and both reports are listed on this page.
Bring the disagreement your team is having right now, and the session works on that disagreement.
See a sample→
See a sample→
See a sample→
$150 per report→
$150 per report→RESOURCES
The sample profile, the facilitator supplement, a sample Comparison Report, the brochures and the research behind the assessment, all unedited, so you can read what your people will receive before you order.
Sample Everything DiSC® Productive Conflict ProfileThe full profile a person receivesPDF ↓
Sample Supplement for FacilitatorsThe extra pages a facilitator receives with each Productive Conflict profilePDF ↓
Sample Comparison ReportTwo colleagues, their similarities and differences, and tips for working togetherPDF ↓
Everything DiSC® Productive Conflict — profile brochureThe two-page brochure on the profile and the follow-up toolsPDF ↓
Everything DiSC® Productive Conflict — facilitation kit brochureWhat the three modules and the kit containPDF ↓
The Everything DiSC® DifferenceTwo pages on what sets Everything DiSC® apartPDF ↓
Theory & ResearchThe DiSC® model and the research behind the assessmentPDF ↓
Research ReportThe validity research for the Everything DiSC® assessmentPDF ↓
All Everything DiSC® resourcesEvery sample profile and report, in one libraryOpen →
Each person completes the Everything DiSC® Productive Conflict online assessment and receives a personalized 22-page report as a downloadable PDF, with the same report available in MyEverythingDiSC®. The profile has three parts: DiSC® in conflict, with the person's own style and each of the four styles in a disagreement; destructive responses, with the automatic thoughts behind them; and changing your response, which shows how to step back, reframe the thought and choose a productive response. The program does not teach a step-by-step process for conflict resolution.
Either option works. The Everything DiSC® Productive Conflict Facilitation Kit gives your own facilitator three training modules with video, handouts and a Facilitator's Guide, and the kit is yours to keep. If you would rather have a Certified Everything DiSC® Practitioner run the program, the Productive Conflict Workshop Package on this page delivers the program live in three 90-minute online sessions, with the profiles included.
The kit has three modules and two optional activities. The modules are DiSC® in conflict, destructive responses, and changing your response. The kit is designed to be customized, so your facilitator can select and switch out video clips, modify slides and handouts, and add or delete segments to fit any timeframe. The Symphony 100 package runs the three modules as three live sessions of 90 minutes, four and a half hours in total.
The Group Culture Report shows the team's DiSC® culture, with its advantages, its disadvantages, and the way the culture shapes decisions. The Facilitator Report gives the session leader each participant's style and shows where the conversation will need care. Both reports are sold per report on this page, and holders of an active Catalyst™ Practitioner Experience generate them at no charge.
No. Everything DiSC® is a development tool and should never be used for hiring, selection or evaluation. Other products on the market serve that purpose; Everything DiSC® is not one of them.
Priced per learner · a personalized 22-page report, delivered as a downloadable PDF after the online assessment
Authorized Partner
CLASSIC PROFILE
Turns the instinctive response to tension into a deliberate one: names the destructive habit, then rebuilds it. DiSC® methodology plus cognitive-behavioral technique.
$120 per learner
$120 per learner for up to 12 learners. From 13 learners, the volume rate applies to every learner in the order.
Price per person on a single purchase. Your volume rate is set by the quantity on one order and cannot be combined across orders. If you administer the program from your own account, each profile uses 20 credits. Prices are in US dollars; sales tax, where applicable, is calculated at checkout.
Authorized Partner
DOWNLOADABLE KIT · PRODUCTIVE CONFLICT
The Productive Conflict kit includes three training modules, two optional activities, PowerPoint® with embedded video, and the Facilitator's Guide and handouts.
$1,495 per kit · English (US)
Authorized Partner
FACILITATED BY SYMPHONY 100
Everything DiSC® Productive Conflict delivered live to your cohort in three 90-minute online sessions, from each person’s style in conflict to a personal plan. Profiles included.
$5,000 per cohort of up to 10 · +$180 per extra participant
Authorized Partner
COMPANION REPORT
A team's DiSC® styles side by side — culture, priorities, and blind spots at a glance. Included with an active Catalyst™ Practitioner Experience; otherwise charged per report.
$150 per report
Authorized Partner
COMPANION REPORT
The session leader's view of the group: each participant's style, the culture it adds up to, and where the conversation will need care. Included with an active Catalyst™ Practitioner Experience; otherwise charged per report.
$150 per report
PROGRAM SUPPORT
For the administrator who runs the account and the practitioner who delivers the sessions: bring the subject of your choice and leave with options you can act on this week. A 45-minute session booked as 60, live on Zoom.
$350 per session
COACHING · ONE-ON-ONE
For your facilitator, a leader, or any member of the team: a 45-minute session booked as 60, live on Zoom. Packages of 4, 8 and 12 sessions cost less per session.
$350 per session
FACILITATION PREPARATION
The same working time, for a team: planning the session, reading the group's profiles together, agreeing the follow-up.
$500 per session
INSIGHT SESSION · ONE-ON-ONE
What your profile says, what it doesn’t, and what to do with it: a 45-minute session booked as 60, preparation included.
$395 per session
INSIGHT SESSION · WITH THE LEADER
The team report read with the leader before the team sees it: 75 minutes booked as 90, preparation included.
$795 per session
INSIGHT SESSION · WHOLE TEAM
The whole team works the report together and leaves with an action plan: a 90-minute session booked as 2 hours.
$1,095 per session
BEFORE YOU DECIDE
Book a 20-minute Everything DiSC® intro call with Frank November. Bring your team, your goals, and your timeline, and leave knowing which option fits.
ONCE YOU HAVE CHOSEN
Someone has to issue the assessments and send the access codes, and someone has to run the session. Each decision has its own page, and if you would rather not run the session yourself, Symphony 100 will run the session for you.
The administrator experienceYour own EPIC account, credits, access codes, learner groups, and the reports your facilitator needs before the session.Manage Assessments →
The practitioner experienceCertification, the Catalyst™ facilitation library, and single-program kits like the Productive Conflict kit for facilitating online and in person.Deliver Training →
Workshops run by Symphony 100Live, online workshop packages for Everything DiSC® and The Five Behaviors®, profiles included. The Productive Conflict package is on this page.Workshop packages →
Everything DiSC® on Catalyst™Workplace®, Agile EQ™, Management and WorksmartOpen →
Everything DiSC Workplace®Open →
Everything DiSC® Agile EQ™Open →
Everything DiSC® ManagementOpen →
Everything DiSC® SalesOpen →
Everything DiSC Work of Leaders®Open →
The Five Behaviors® Team DevelopmentOpen →
The Five Behaviors® Personal DevelopmentOpen →