THE FIVE BEHAVIORS® CERTIFICATION
Already own a Five Behaviors® Facilitation Kit issued in your name? Book a call and we set up certification on its own.
START HERE
The Five Behaviors® Certification is Wiley's two-week virtual program for consultants and in-house facilitators who want to build, customize and deliver The Five Behaviors® learning experiences. Participants work through both solutions, Personal Development and Team Development, from the learner's side and the facilitator's side.
Participants who complete the course and pass the final exam earn The Five Behaviors® Certified Practitioner credential. Certification does not expire.
Each behavior is the foundation for the next one. Choose a level to see what practitioners learn to facilitate there.
The Five Behaviors® model. Graphics: Wiley.
WATCH
An overview of The Five Behaviors® model: trust, conflict, commitment, accountability, and results, and how teams work through them together.
WHO IT IS FOR
In-house facilitators and L&D teamsImagine you will run The Five Behaviors® with ten teams over the next year. Certification lets you deliver it in-house, on your own schedule.
Consultants and coachesImagine a client asks you to fix a leadership team that cannot make decisions. Certification adds a proven model and assessment to your practice.
HR professionalsImagine you want one shared approach to teamwork across the organization. Certification gives you the depth to answer hard questions from leaders.
HOW THE PROGRAM RUNS
Five online modules of two to three hours each, plus short activities between sessions, completed on your own schedule within the two weeks.
Four instructor-led virtual classroom sessions of two hours each. Attendance at all four is required.
Participants build an application project and present it to receive feedback.
A final exam on the key concepts; a score of 80% is required to pass. The exam is the only graded part of the course.
WHAT YOU LEARN
The Five Behaviors® model, its key principles, and Patrick Lencioni's The Five Dysfunctions of a Team (eBook included).
The Personal Development and Team Development assessments, and how The Everything DiSC® model fits into Team Development.
How to build, customize and deliver The Five Behaviors® learning experiences for different groups.
Facilitation techniques practiced with peer feedback, including conversations on trust, conflict and accountability.
BEFORE YOU ENROLL
The course uses the kit's content throughout, so the kit is required, and it is included when you buy certification here. Kit licenses are for a single user: if a kit is already issued in your name, book a call and we set up certification on its own. About the kit →
Self-guided online work across two weeks, and attendance at all four live sessions.
Internet access and a computer with a microphone and webcam for the live sessions.
Complete all self-directed and live activities to qualify for the exam, then pass with 80% or higher.
AFTER CERTIFICATION
Frank November, Founder & CEO of Symphony 100, is a Five Behaviors® Certified Practitioner. Professional guidance for coaches and trainers →
IS CERTIFICATION RIGHT FOR YOU?
Our guide compares internal, external and hybrid delivery: Choosing and developing facilitators →
DATES AND ENROLLMENT
Wiley runs the live sessions on a set schedule of cohorts, in US Central time. After your purchase, Symphony 100 confirms the current dates with you and enrolls you in the cohort that fits.
You can reschedule until your course begins; after that, you are locked into your dates. Certification is non-refundable and cannot be transferred to another person. The Symphony 100 Guarantee →
Book a 20-minute intro call with Frank November. We will confirm the next start dates, check that certification fits your plans, and set up your kit.
Book a 20-minute intro call$3,990 per participant · certification + the required Facilitation Kit
DOWNLOADABLE KIT · PERSONAL AND TEAM DEVELOPMENT
Everything you need to deliver The Five Behaviors® Personal Development and Team Development programs yourself. Required for certification.
$1,495 per kit · English (US)
