THE FIVE BEHAVIORS®
Facilitation Kit
Development
Development
Patrick Lencioni
and Word files
START HERE
Run The Five Behaviors® programs with your own facilitator
The Five Behaviors® Facilitation Kit covers both Personal Development and Team Development. Both programs are based on Patrick Lencioni's international best-seller The Five Dysfunctions of a Team, and Wiley adapted Lencioni's model into scalable, personalized learning experiences.
The Facilitation Kit provides everything a facilitator needs to bring the programs to any organization and facilitate the programs successfully, and the learning experience can be easily customized. Participants leave with new tools and an action plan they can apply immediately to their daily interactions.
The Five Behaviors® model, built from the foundation up
The model is a pyramid. Each behavior is the foundation for the next behavior.






Each behavior is the foundation for the next one. Choose a level, or build the model from the base up.
The Five Behaviors® model. Graphics: Wiley.
WATCH
See The Five Behaviors® model explained
An overview of The Five Behaviors® model: trust, conflict, commitment, accountability, and results, and how teams work through them together.
WHAT IS IN THE KIT
A complete facilitation kit you can customize as your own
- Fully scripted facilitation with engaging activities and video featuring Patrick Lencioni that showcases real work situations
- Supporting materials for adapting the facilitation content for the virtual classroom
- Unlocked, customizable PowerPoint® slides and Word documents, so building a custom program is easier than ever
- Annotated facilitator reports for Team Development, to help you customize the training for the unique team

TWO PROGRAMS IN ONE KIT
Personal Development or Team Development
Personal Development
Teaches individuals to become better teammates. Participants learn the critical behaviors and interpersonal skills needed to be an effective team player on any team.
- Learners
- Any employee at all levels of an organization, including managers and team leaders. Ideal for large teams, cross-functional teams, matrixed teams or departments. Flexible group size.
- Facilitation
- Fully scripted, in person or virtual, and customizable to fit specific goals or timeframes.
- Reports
- An individual profile, and a Comparison Report that compares the learner's results with a colleague's.
Team Development
Transforms intact teams through the model of Trust, Conflict, Commitment, Accountability and Results. The assessment is powered by Everything DiSC®, so participants also learn their own DiSC® style and the styles of their teammates.
- Learners
- Small to medium-sized intact teams of 5 to 12 people, with a minimum tenure of six weeks.
- Facilitation
- Team Development runs over an extended period of time. Fully scripted, in person or virtual, and customizable to fit specific goals or timeframes. Includes annotated facilitator reports.
- Reports
- An individual profile with the team's results on each behavior, a Progress Report that shows how the team's performance has changed over time, and Comparison Reports for any two participants.
A guide, not a stopwatch. The scripted facilitation is a guide that facilitators adapt: to the group, to the schedule, and to the teamwork challenges the organization faces.
THE BOOK AND THE MODEL
Built on The Five Dysfunctions of a Team

Patrick Lencioni introduced the model in his best-selling book The Five Dysfunctions of a Team. Wiley then adapted Lencioni's model into a scalable training program with a research-validated assessment and a personalized profile for each participant.
The model is simple and sound: Trust, Conflict, Commitment, Accountability and Results. A participant does not need a background in psychology to understand the model, and participants can start using the model in the next meeting they attend.
WHO IT IS FOR
For HR and L&D teams who need proven teamwork training for their organization
Whether your organization is focused on developing individuals or on the performance of intact teams, the kit gives your facilitator both programs in one package.
HR professionalsDevelop and maintain high-performing teams, and build a work atmosphere that promotes collaboration.
Corporate trainersDeliver training programs customized to specific team requirements and obstacles, in person or online.
Facilitators and coachesExpand a facilitation toolkit with a proven model for building cohesive teams that work toward shared objectives.
Where the kit fits
StartupsGive founders, team leaders and early hires a proven framework for building trust and a unified culture early.
InvestorsOffer portfolio companies a structured approach to team development as growing ventures work through growing pains.
High-tech companiesStrengthen collaboration and communication on fast-paced technical teams, including distributed teams.
Research centersHelp multinational research teams align their goals, navigate cultural differences and collaborate on complex projects.
Large nonprofits and government agenciesStrengthen team cohesion in mission-driven environments, and align teams around shared goals through change.
DELIVERY AND SUPPORT
Receiving your kit
Once your order is processed and the facilitation kit is registered, you'll receive a personalized email from Wiley containing a secure link and activation key to access your digital materials, without the delays and costs of shipping.
Technical support comes from Wiley's dedicated team, available 24 hours a day, every day, by chat, phone and email. Symphony 100 provides the non-technical guidance: profile debriefs, report interpretation and program questions.
Certification is optional for The Five Behaviors® Facilitation Kit; the The Five Behaviors® Certification page describes the program.
Our guide to choosing facilitators compares internal, external and hybrid delivery: Choosing and developing facilitators.
PRICING
One kit, one price
| The Five Behaviors® Facilitation KitPersonal Development and Team Development. Digital kit, English (US). Participant profiles are sold separately. | $1,495 |
Prices are in US dollars. Sales tax, where applicable, is calculated at checkout. Facilitation kits cannot be bought with credits.
Rather have Symphony 100 deliver it?
Live sessions facilitated by Symphony 100, profiles included, for cohorts that want the experience delivered. Personal Development Workshop Package → Team Development Program → Anything customized is quoted on a call. Book a call →

Not sure which kit is right?
Compare the profiles in the comparison tables, or book a 20-minute intro call with Frank November. We will help you determine which kit(s) will best match your needs.
The Five Behaviors® Facilitation Kit
$1,495 per kit · digital delivery from Wiley