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THE FIVE BEHAVIORS® TEAM DEVELOPMENT

The Team Development Profile

For one intact,
ongoing team
36-page profile for
every team member
Team scores on all
five behaviors
About 30 minutes
online, per member
$210per team member · 35 credits · volume rates from 8

START HERE

One team, one honest picture of how it works together

The Five Behaviors® Team Development combines Patrick Lencioni's model from The Five Dysfunctions of a Team with Everything DiSC®. Every member of one intact team completes the assessment, and the team receives its own scores on Trust, Conflict, Commitment, Accountability and Results, built from how the whole team answered.

Each member gets a 36-page profile. The team results are the same for everyone, and the Everything DiSC® pages are personal, so each member also sees how the member's own style helps or gets in the way on each behavior.

The model, and what the team sees at each level

The Five Behaviors® model: Trust, Conflict, Commitment, Accountability, ResultsThe Five Behaviors® model with Trust highlightedThe Five Behaviors® model with Conflict highlightedThe Five Behaviors® model with Commitment highlightedThe Five Behaviors® model with Accountability highlightedThe Five Behaviors® model with Results highlighted
The Five Behaviors® model

Each behavior is the foundation for the next one, and the report gives each behavior its own chapter of team results. Choose a level, or build the model from the base up.

The Five Behaviors® model. Graphics: Wiley.

WATCH

See The Five Behaviors® model explained

An overview of The Five Behaviors® model: trust, conflict, commitment, accountability, and results, and how teams work through them together.

WHY TEAMS CHOOSE IT

Stop guessing about the team. Measure it.

Most teams know something is off: decisions that get reopened, meetings where nobody disagrees, deadlines missed without a word. Team Development turns those hunches into numbers the whole team can see, and gives the team one model and one plan for fixing them.

1

Everyone's voice counts

Every member answers the same statements, so quieter members carry the same weight as the loudest voice in the room.

2

Team scores, not opinions

The team sees where it is strong and where it is stuck, behavior by behavior and statement by statement.

3

Personal and collective

Everything DiSC® pages show each member how the member's own style shapes trust and conflict on this team.

4

Progress you can measure

After at least six weeks of work, the team can retake the assessment and see what has changed.

“98% of managers, directors, and executives believe skill development is absolutely worth their team's time.”

State of Teams Whitepaper, Wiley Workplace Learning Solutions, March 2024

WHO IT IS FOR

Intact, ongoing teams that have been working together for a while

Team Development measures one real team, so every participant must belong to the same team, and the team should have been working together for a while: six weeks or more is recommended before starting the program.

A team in discussion. Photo: The Five Behaviors®Leadership and executive teams

Imagine a leadership team that agrees in the meeting and then runs its own agenda afterward. The scores make the gap visible, and the team decides together what to change.

A team working at a whiteboard. Photo: The Five Behaviors®Founding teams and startups

Imagine a founding team that has grown from four people to ten. The habits that worked around one table now cause friction, and the report shows where.

Colleagues at work. Photo: The Five Behaviors®Project and product teams

Imagine a product team that has shipped together for a year but keeps missing dates. The team sees whether the problem is clarity, buy-in or accountability.

Colleagues at work. Photo: The Five Behaviors®Teams after a merger or reorganization

Imagine two groups combined into one team three months ago. The report gives the new team a shared starting point instead of two old cultures.

A participant in an online session. Photo: The Five Behaviors®Remote and hybrid teams

Imagine a team spread across three time zones that rarely disagrees on calls. The Conflict results show whether the calm is real or just quiet.

Colleagues at work. Photo: The Five Behaviors®Boards and nonprofit leadership

Imagine a board and executive director who meet monthly and avoid hard topics. The statements give the group a safe way to name what goes unsaid.

TRY IT

Rate your team on five real statements

The assessment asks every team member how often the team shows 20 behaviors, four for each level of the model. Here is one statement from each level. Rate your own team and see where it might land.

TRUSTTeam members acknowledge their weaknesses to one another.

CONFLICTTeam members voice their opinions even at the risk of causing disagreement.

COMMITMENTTeam members leave meetings confident that everyone is committed to the decisions that were agreed upon.

ACCOUNTABILITYTeam members offer unprovoked, constructive feedback to one another.

RESULTSTeam members value collective success more than individual achievement.

Rate all five statements to see your quick read.

A quick read only. The real report averages every team member's answers on all 20 statements, on a scale of 1 to 5, and uses Wiley's bands: low (1 to 3.24), medium (3.25 to 3.75) and high (3.76 to 5). One person's view of one statement per level is a conversation starter, not a score.

WHAT IS INSIDE

A guided tour of the 36-page team profile

The Five Behaviors® Team Development profile cover36 pages

Every team member receives the profile. The team results are shared; the Everything DiSC® pages are personal to each member.

  1. 1
    The team's scoresAn overall score for each of the five behaviors, built from every member's answers.
  2. 2
    Statement by statementFor every statement, how many members answered almost never, rarely, sometimes, usually or almost always, with a short explanation written for this team's result.
  3. 3
    Everything DiSC® on the teamEach member's own DiSC® style and how it affects trust, plus a team map showing where every member sits.
  4. 4
    The conflict mapHealthy and unhealthy conflict behaviors for each style, for the team to discuss what is acceptable on this team.
  5. 5
    What the team says it needsThe areas members chose as most needed for trust, the reasons commitment breaks down, accountability needs and the distractions from results.
  6. 6
    Taking action, strengths and challengesA "taking action" page for each behavior, then the team's three highest-scoring and three lowest-scoring statements.

OVER TIME

Built for a program, not a single event

Team Development works best over an extended period: the team works on one behavior at a time and practices between sessions.

STEP 1

Baseline

Every member completes the assessment, and the team receives its scores and profiles.

STEP 2

Work through the model

The team works through the five behaviors from Trust up, agreeing on actions for each one.

STEP 3

Measure progress

At least six weeks after the original assessment, the team can take the Progress Report and see how its behaviors have changed. Included with Team Development from Symphony 100.

THE BOOK AND THE MODEL

Built on The Five Dysfunctions of a Team

The book The Five Dysfunctions of a Team by Patrick Lencioni

Patrick Lencioni introduced the model in his best-selling book The Five Dysfunctions of a Team. Wiley adapted the model into a research-validated assessment, combined with Everything DiSC® for Team Development.

The model is simple and sound: Trust, Conflict, Commitment, Accountability and Results. A team does not need a background in psychology to understand it, and can start using it in the next meeting.

The Five Behaviors® model with a description of each behavior
Graphic: Wiley.

IS THIS THE RIGHT PROFILE?

Team Development, Personal Development or Work of Leaders®

The Five Behaviors® Team Development profile cover36 pages

Choose Team Development if…

  • The participants are one intact, ongoing team that has been working together for a while (six weeks or more is recommended before starting the program).
  • The team wants to examine its own collective behavior.
  • The team can commit to a program over an extended period.
The Five Behaviors® Personal Development profile cover23 pages

Choose Personal Development if…

  • The participants do not all work on the same team.
  • The team is new, or members change often.
  • The focus is each person's own growth as a teammate.

The Five Behaviors® Personal Development →

Consider Work of Leaders® if…

  • The person's job is leading: setting the vision, building alignment and driving execution.
  • The leader may lead a team formed for a specific purpose that will not stay together long.

Everything DiSC Work of Leaders® →

HOW IT WORKS

From order to team results in four steps

1

Order one profile per team member

Priced per team member. From 8 team members, a lower volume rate applies to every member in the order. If you administer the program from your own account, each profile uses 35 credits. See volume rates →

2

Every team member takes the assessment

Each member receives an access code and completes the assessment online in about 30 minutes, with a secure account the member can return to.

3

The whole team finishes, then the results

Team results depend on every member's answers, so the team report comes together once the entire team has completed the assessment. The Annotated Team Report is then generated from your administrator account, or by Symphony 100 if you do not have one.

4

Work through it together

The team discusses its results with a facilitator and agrees on actions, one behavior at a time. This is the step where the team changes.

MAKE THE RESULTS STICK

Turn team scores into team change

Team Development Workshop Package & Program

Seven 90-minute online sessions over 8 to 12 weeks, ending in a team-wide action plan. Profiles included.

See the program →

Insight Sessions

Interpretation of the team report for the team leader or the whole team, with an action plan.

Coaching, Consulting & Support →

Facilitation Kit and Certification

For an internal facilitator who will run The Five Behaviors® program in-house.

See the kit →

Certification →

Frank November, Founder & CEO of Symphony 100

Not sure your team is ready?

Book a 20-minute intro call with Frank November. Bring your team and your goals, and leave knowing whether Team Development or Personal Development fits.

Book a 20-minute intro call

SUPPORT AND REFUNDS

Support when you need it

Technical and program support

Technical support comes from Wiley's dedicated team, available 24 hours a day, every day, by chat, phone and email. Symphony 100 provides the non-technical guidance: report debriefs, interpretation and program questions.

Refunds

Assessments and profiles are digital products: access codes go live at checkout and are not refundable once access is issued. The Symphony 100 Guarantee →

The Five Behaviors® Team Development Assessment & Profile

$210 per team member · volume rates from 8

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