THE FIVE BEHAVIORS® PERSONAL DEVELOPMENT
Three sentences people say in organizations where teamwork is left to chance.
“We nod in the meeting, and then nothing changes.”
“I did my part. The rest is not my problem.”
“Nobody tells me when something is going wrong.”
START HERE
The Five Behaviors® Personal Development is the result of a partnership between Wiley and best-selling author Patrick Lencioni. The program teaches individuals to become better teammates, using the model from Lencioni's book The Five Dysfunctions of a Team. Each participant completes an assessment and receives a personalized profile on how the participant approaches teamwork.
The Workshop Package takes your group through the profile and the model in live, facilitated sessions. Participants do not have to be on the same team. The package suits a mixed group from across the organization, and one cohort can hold up to 25 people.
The model is a pyramid. Each behavior is the foundation for the next behavior.
Each behavior is the foundation for the next one. Choose a level, or build the model from the base up.
The Five Behaviors® model. Graphics: Wiley.
WATCH
An overview of The Five Behaviors® model: trust, conflict, commitment, accountability, and results, and how teams work through them together.
WHO IT IS FOR
Most workshop packages need an intact team in the room. The Personal Development Workshop Package does not. Participants work on their own behavior as teammates, so participants can come from different teams, different departments and different levels.
A mixed group from across the organizationImagine you run learning and development. Twenty people from six departments sign up. Each person works on the person's own teamwork habits, and the group leaves with one shared language.
A whole departmentImagine you head a department of 25 people who sit on several small teams. One cohort covers the department, and every team in the department starts using the same five words.
New hires and new managersImagine you bring in a group of new hires each quarter. The workshop shows the new hires what your organization expects of a teammate before habits form.
People who sit on several teamsImagine you are a specialist who serves four project teams. No single team owns your development, and the profile and the action plan travel with you to every team.
An organization-wide rolloutImagine you want one culture of teamwork across 200 people. Cohorts of up to 25 run one after another or in parallel.
A first step before Team DevelopmentImagine your leadership team is not ready for a team intervention. Personal Development introduces the model to individuals first, and The Five Behaviors® Team Development follows for intact teams.
PURPOSE AND KEY OBJECTIVES
Organizations book this workshop for a business reason: poor teamwork costs money. Decisions get reopened, work is done twice, problems stay hidden until they are expensive, and good people leave teams that frustrate them.
The purpose of the Workshop Package is to give every participant the self-awareness and the skills to be a better teammate, so more of the organization's time and energy goes into the outcomes it is measured on: productivity, retention and, in the end, profitability.
Each participant develops greater self-awareness of the participant's own strengths and challenges as a teammate.
Participants gain a shared language and framework for discussing and improving teamwork.
Participants practice building trust, engaging in productive conflict, committing to decisions and holding one another accountable.
Each participant creates a personal action plan and selects habits to develop across the five behaviors.
Your objectives may differ. Symphony 100 discusses these objectives with you up front. If your organization has different priorities, the objectives and the emphasis of the sessions are adjusted to match. Results vary with each organization's culture, participation and follow-through: results disclaimer.
THE BOOK AND THE MODEL
Patrick Lencioni introduced the model in his best-selling book The Five Dysfunctions of a Team. Wiley then adapted Lencioni's model into a scalable training program with a research-validated assessment and a personalized profile for each participant.
The model is simple and sound: Trust, Conflict, Commitment, Accountability and Results. A participant does not need a background in psychology to understand the model, and participants can start using the model in the next meeting they attend.
WHY A WORKSHOP
Imagine every participant has read the participant's own profile. Each person now knows how that person tends to handle trust and conflict. On Monday the same person sits in the same meetings and behaves the same way, because reading about a habit does not change the habit.
WHO FACILITATES
Every Personal Development Workshop Package is facilitated by a Five Behaviors® Certified Practitioner. Frank November, Founder & CEO of Symphony 100, is a Five Behaviors® Certified Practitioner, and so are the other facilitators who deliver this package for Symphony 100. From time to time, a producer assists the facilitator to keep the delivery smooth and professional.
Some organizations prefer to certify their own facilitator or to share the delivery. Our guide to choosing and developing facilitators compares internal, external and hybrid delivery. If you would rather deliver the program in-house, see The Five Behaviors® Facilitation Kit and The Five Behaviors® Certification.
WHAT IS INCLUDED
THE LIVE SESSIONS
The Standard package runs as three 90-minute sessions and one 60-minute session, five and a half hours in total, live and online. Each 90-minute session has a short stretch break near the midpoint. The sessions follow Wiley's seven modules: You and The Five Behaviors®, Building Trust, Mastering Conflict, Achieving Commitment, Embracing Accountability, Focusing on Results, and Summary and Action. Choose a session to see the session's topics.
SESSION 1 · 90 MINUTES
Participants learn the model and start with the foundation.
Key outcome. Participants understand the model, see their own tendencies as teammates, and select a trust-building habit.
SESSION 2 · 90 MINUTES
Participants learn to turn disagreement into productive dialogue.
Key outcome. Participants know their own conflict tendencies and have strategies for engaging in constructive conflict.
SESSION 3 · 90 MINUTES
Participants move from debate to decisions, and from decisions to shared standards.
Key outcome. Participants have practical tools to align with team decisions and the confidence to start an accountability conversation.
SESSION 4 · 60 MINUTES
Participants turn the insights into a plan.
Key outcome. Each participant leaves with a personal action plan for the habits the participant selected.
A guide, not a script. The time spent on each topic varies with the group, so the facilitator adjusts the pace to your participants. Symphony 100 also reviews this syllabus on a regular basis and adjusts the topics and activities to better meet clients' needs, so the outline above is subject to change.
PERSONAL DEVELOPMENT OR TEAM DEVELOPMENT
Using both. Many organizations start with Personal Development to introduce the model to individuals, and follow with Team Development for intact teams.
HOW IT WORKS
Choose the package and the cohort size. The first step after your order is a call with Symphony 100 to go through the logistics: who is taking part, how the assessments go out, and what your organization wants from the workshop.
Every participant completes The Five Behaviors® Personal Development assessment. Symphony 100 confirms that all the assessments are in before the workshop is scheduled.
Once the assessments are complete, Symphony 100 schedules the live sessions with you.
Participants work through the five behaviors and leave with a personal action plan and the habits each participant chose.
PRICING
| Participants in the cohort | Abbreviated 3 sessions · 4.5 h | Standard 4 sessions · 5.5 h |
|---|---|---|
| Up to 10 | $5,250 | $6,000 |
| 11 to 15 | $6,500 | $7,500 |
| 16 to 20 | $8,000 | $8,750 |
| 21 to 25 | $9,250 | $10,250 |
Every price includes The Five Behaviors® Personal Development profile for each participant. Prices are in US dollars. Sales tax, where applicable, is calculated at checkout. All sessions are delivered live and online.
Most Symphony 100 workshop packages are built around 10 participants. The Personal Development package is different: the work is individual reflection and practice, so one cohort can hold up to 25 participants.
Order one package per cohort; several cohorts can run in parallel or one after another. Anything customized is quoted on a call: Coaching, Consulting & Program Services →
Book a 20-minute intro call with Frank November. Bring your group, your goals, and your timeline, and leave knowing which option fits.
Book a 20-minute intro callFrom $5,250 per cohort · by package and cohort size
CUSTOM-QUOTED PROGRAM
The Five Behaviors® Team Development Workshop is explicitly designed for intact teams striving to build stronger relationships and enhance their effectiveness. Grounded in Patrick Lencioni’s The Five Dysfunctions of a Team model, this workshop takes your…
Custom quote scoped on a short call
