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For the person who runs The Five Behaviors® in-house

Administrator Accounts & Credits

The Five Behaviors® runs inside your organization once two pieces are in place: your own administrator account, and credits to pay for every profile. The team reports come with the profiles. This page explains each piece and how the work runs, then points you to the Starter that fits your role, or straight to credits if your account is already open.

Prefer to talk it through first? Book a 45-minute call · Facilitating the sessions yourself? See Facilitation Content →

The Five Behaviors® Administrator Accounts & Credits

The administrator role

What the administrator of The Five Behaviors® needs, and why

The administrator is the person who sends the assessments out, keeps track of who has finished, and pulls the reports the facilitator needs. Two pieces make that possible: the account and the credits.

Why your organization needs its own account

EPIC is Wiley's platform for administering assessments, and The Five Behaviors® runs on it. With your own account, your administrator issues every Personal Development and Team Development assessment, sends the reminders and pulls the reports, on your dates. Symphony 100 opens the account under its authorized partner account, names your administrators and hands you the keys.

Without an account, every assessment goes through someone else's, and so does every report.

What your administrator runs in EPIC

Personal Development builds the teamwork skills each person carries onto any team, so it suits individuals anywhere in the organization. Team Development measures one intact team of 5 to 12 people who have worked together for six weeks or more. The Team Report, and the Team Progress Report that tracks the team's change over time, come at no charge with the profiles bought from Symphony 100.

The same account runs Everything DiSC® as well, whenever you add it.

What credits are

Credits are the currency inside EPIC. Every assessment carries a published credit value: The Five Behaviors® Personal Development is 25 credits a learner, and Team Development is 35 credits a team member. Credits are $6.00 each, packages bring the rate down as they grow, and one balance covers The Five Behaviors® and the whole Everything DiSC® catalog, so you decide what to run at the moment you run it.

Why you need credits before you issue anything

Nothing goes out until credits sit in your balance, so credits are the first purchase after the account. Buy a package once, or commit a year through the Annual Credit Subscription, paid once or monthly, with credits released as each payment comes in. An invitation that goes unused can be recalled, and its credits return to the balance.

Credits are a digital product: once released to your account they are not refundable.

How the work runs

Three steps, then you are running it yourself

1Open your account

Symphony 100 sets up your administrator account and names your administrators. Complimentary with 150 credits or more; $330 on its own.

2Load credits

A package paid once, or a year's plan paid once or monthly. Every Starter includes the credits its program needs.

3Issue, track, report

Send the invitations to each learner or each team, let reminders chase stragglers, and pull the reports your facilitator needs for the session.

Two ways in

Where do you stand today?

In-House Starters

Start where you see yourself

Each card says what the Starter holds. Every Starter works for The Five Behaviors®, Everything DiSC® or both. The price is built on the Starter's page from the materials you pick and the credits your year needs, and it shows what you pay once and what you pay for credits, paid once or monthly.

Cohort Manager Starter

One team this quarter

Cohort Manager Starter

For the HR or L&D manager running The Five Behaviors® for one team or a pilot this quarter. Your own administrator account, and the credits for the people taking part, paid once.

Administrator Starter

A program that runs all year

Administrator Starter

For the HR or L&D leader running The Five Behaviors® all year: Team Development for one leadership team after another, Personal Development across the organization. Your own administrator account, and a year of credits sized to your programs.

Facilitator Starter

A facilitator on your staff

Facilitator Starter

For the organization whose facilitator is already on staff and runs the sessions without the certification credential. The Administrator Starter, plus The Five Behaviors® Facilitation Kit, which covers both Personal Development and Team Development.

Practitioner Starter

Your own certified practitioner

Practitioner Starter

For the organization ready to stop outsourcing its team sessions by certifying a practitioner of its own. The Five Behaviors® Certification with the Facilitation Kit it requires, your own administrator account, credits for the first programs, and guided onboarding.

Compare the four Starters side by side
Cohort ManagerAdministratorFacilitatorPractitioner
Best forOne team or a pilotA year-round programA facilitator already on staffCertifying your own practitioner
Administrator account✓ Set-up complimentary with 150+ credits✓ Set-up included✓ Set-up included✓ Set-up included
Credits150 or more, paid once1,000 or more a year, paid once or monthly1,000 or more a year, paid once or monthly500 or more, paid once or monthly
Facilitation materials——✓ The Five Behaviors® Facilitation Kit (Personal and Team Development); other kits by choice✓ Facilitation Kit included with the certification; other kits by choice
Certification———✓ The Five Behaviors® Certification
Support✓ Program Toolkit✓ Program Toolkit✓ Program Toolkit✓ Guided onboarding and the Program Toolkit
How you payOne paymentCredits paid once or monthlyKit paid once; credits paid once or monthlyCertification paid once; credits paid once or monthly

Every Starter's price is built on its own page from what you choose. Each Starter page also offers a call if you would rather talk it through.

Account already open?

The pieces, on their own

Every Starter is built from these three. Top up credits mid-year, move to the subscription, or open an account without a Starter around it.

See the full volume-rate ladder →
Administrator Account Set-Up

Administrator Account Set-Up

Your organization's own issuing account on EPIC, where The Five Behaviors® runs, linked to Catalyst™ for Everything DiSC®, with your administrators named and Wiley's guides in hand.

$330 one-time · complimentary with 150+ credits

Credits

Credits

One balance for every profile in The Five Behaviors® and Everything DiSC®, bought as a package and paid once. From 250 credits, every credit costs less.

$6.00 a credit · down to $4.90 at 2,000

Annual Credit Subscription

Annual Credit Subscription

Commit a year of credits, 1,000 or more, at the large-package rate, locked for twelve months. Pay the year once, or monthly for a little more per credit, with credits released as each payment comes in.

$5.10 a credit at 1,000 · $4.90 at 2,000 · paid once, or monthly at 20¢ more a credit

The in-house difference

What changes when the program is yours

The calendar is yours

Invite a team the same afternoon its leader asks. No order form, no waiting for access codes.

Reports the day you need them

Pull the Team Report for the session, and the Team Progress Report when you measure again.

One balance, no new POs

When the plan changes mid-program, the same credits pay for the new choice.

A credit is never wasted

Recall an unused invitation and its credits return to your balance.

Both programs, one account

The same account and credit balance run Everything DiSC® whenever you add it.

Not left on your own

Wiley's guides come with the account, and Symphony 100 stays reachable.

More in The Five Behaviors®

← The Five Behaviors® overview
Symphony 100 is an independent authorized partner of Everything DiSC® and The Five Behaviors®, and is not affiliated with Wiley. Everything DiSC® and The Five Behaviors® are development tools, never hiring or selection tools.

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