EVERYTHING DiSC® SALES
Facilitation Kit
modules
embedded video
video segments
Activity Card sets
START HERE
Run Everything DiSC® Sales training with your own facilitator
The Everything DiSC® Sales Facilitation Kit equips your team with the tools to succeed, whether you're coaching account executives to build trust, preparing sales development representatives for compelling first calls, or helping customer success managers deepen client relationships.
Everything DiSC® Sales is a classroom training and personalized learning experience designed to help salespeople create customer-centric interactions that improve results. The program teaches participants to stretch beyond their natural sales style and adapt to each customer's preferences and expectations, whatever the customer's buying style.
Three skills, in order
Understand your sales style
Each salesperson learns the salesperson's own DiSC® sales style, sales priorities, strengths and challenges.
Recognize the customer's buying style
Salespeople learn to read the behaviors of each buying style and understand what each type of customer prioritizes.
Adapt to the customer
Salespeople adapt their sales style to the buying style of the specific customer in front of them.
Try the second skill: read a customer
Think of one key customer, and answer two questions about the customer.
Expects bottom-line results
Wants the direct effect on the business.
Expects enthusiasm and excitement
Wants to feel excited about the product or service.
Expects sincerity
Wants a genuine approach before feeling comfortable.
Expects high quality
Wants the details and the evidence.
Symphony 100 illustration, based on the customer-reading steps and the buying-style descriptions in the Everything DiSC® Sales profile.
WATCH
See Everything DiSC® Sales at work
An introduction to Everything DiSC® Sales: how salespeople read the customer's style and adapt the conversation.
What customers of each DiSC® style value most in a buying conversation.
WHAT IS IN THE KIT
A complete facilitation kit you can customize as your own
- Leader's Guide and handouts in MS Word
- PowerPoint® with embedded video
- Templates, images and video
- A sample Everything DiSC® Sales Profile and Customer Interaction Map
- Sales Interview Activity Card sets
- Everything DiSC® Customer Interaction Guides
In-depth
Six modules with fully scripted facilitation, engaging activities and sales-focused video.
Engaging video
An eight-minute introduction to the DiSC® sales styles, plus 53 segments featuring real-world, sales-specific customer interactions.
Easily customizable
Switch out video clips, modify components, and add or delete sections to fit any timeframe.
THE MODULES
Six modules, built to be adapted
The facilitation is the companion to the Everything DiSC® Sales Profile, which focuses on:
- Understanding your DiSC® style
- Recognizing and understanding customer buying styles
- Adapting your sales style to your customer's buying style
- How to adapt your DiSC® style to meet the customer's needs
A guide, not a stopwatch. The Leader's Guide is a guide that facilitators adapt: to the group, to the schedule, and to the customers the team sells to.
PARTICIPANT PROFILES
Each participant needs an Everything DiSC® Sales Profile
The Everything DiSC® Sales Profile helps participants better understand themselves, their customers, and their relationships. In the 23-page profile, participants explore their own sales style and how their strengths and challenges influence their selling behaviors. Participants also learn to recognize the behaviors unique to each buying style and gain strategies to adapt their sales style to meet the needs of their customers.
The profile is sold separately from the kit. Everything DiSC® Sales Profile →
THE FOLLOW-UP TOOLS
After the training: MyEverythingDiSC® and reports
MyEverythingDiSC® extends the learning experience: a mobile-friendly, interactive learning portal that gives participants unlimited access to on-demand insights about DiSC® and strategies for applying DiSC® to real work situations. Everything DiSC® Sales runs on MyEverythingDiSC®, not on the Catalyst™ platform.
The profile, on any device
Each participant opens the participant's own profile at any time, on a computer, a tablet or a phone.
Compare styles with a colleague
Two colleagues compare their DiSC® styles and read tips for working together.
Customer Interaction Maps
Each salesperson creates Customer Interaction Maps for key customers, a tool exclusive to Everything DiSC® Sales, and can see a group on the DiSC® map.
Comparison Reports
Any two participants can explore their similarities and differences, potential challenges in working together, and practical tips for improving their working relationship.
Team View
With no limit to the number of participants included, the Team View gives an at-a-glance view of a group of participants and their individual Everything DiSC® maps.
Group Culture Report
Determine the group's DiSC® culture by exploring its advantages and disadvantages, impact on group members, and influence on decision-making and risk-taking. Sold separately.
WHO IT IS FOR
For the people who develop salespeople
This facilitation kit is designed for sales managers, trainers, HR and L&D professionals, coaches and consultants who develop sales teams. Whether you're working with new hires or experienced professionals, the kit provides the tools to improve customer relationships and drive sales success.
Managers and trainersEmpower your teams with research-based frameworks that improve customer engagement and sales results.
HR and L&D specialistsIntegrate proven behavioral frameworks into your training programs to drive measurable outcomes.
Coaches and consultantsDeliver a customizable solution aligned with each client's business goals.
The sales roles the training serves
Practical uses for the kit
Sales team development
Help sales teams recognize their natural selling styles and develop the skills to adapt to different customer needs.
Onboarding new sales hires
Give new sales hires the foundational skills to understand their sales style and approach customers with confidence.
Coaching for sales managers
Equip sales managers to identify strengths and areas for growth and to give targeted feedback.
Customer retention and growth
Help sales professionals align with customer expectations to build loyalty and find cross-selling and upselling opportunities.
Where the kit fits
Startups and scale-upsFor startups, sales is a team effort. The kit helps leaders align their messaging and approach, enabling scalable sales strategies.
Investors and venture capitalEquip portfolio companies with scalable, customer-focused sales processes and sales team dynamics that drive results.
High-tech companiesSales teams adapt to complex sales cycles and a diverse range of buyer personas, and simplify client communication on high-stakes deals.
Multinational organizationsGive global sales teams a unified framework for diverse buyer needs while adapting to regional differences.
Research centersResearch centers secure funding, build partnerships and commercialize innovations; the kit helps teams communicate with stakeholders, partners and funding bodies.
NonprofitsApply sales principles to donor and stakeholder engagement, and build loyalty by adapting to supporters' motivations.
DELIVERY AND SUPPORT
Receiving your kit
Once your order is processed and the facilitation kit is registered, you'll receive a personalized email from Wiley containing a secure link and activation key to access your digital materials, without the delays and costs of shipping.
Technical support comes from Wiley's dedicated team, available 24 hours a day, every day, by chat, phone and email. Symphony 100 provides the non-technical guidance: profile debriefs, report interpretation and program questions.
Certification is optional for the Everything DiSC® Sales Facilitation Kit; the Everything DiSC® Certification page describes the program.
Our guide to choosing facilitators compares internal, external and hybrid delivery: Choosing and developing facilitators.
PRICING
One kit, one price
| Everything DiSC® Sales Facilitation Kit Digital kit, English (US). Participant profiles are sold separately. | $1,495 |
Prices are in US dollars. Sales tax, where applicable, is calculated at checkout. Facilitation kits cannot be bought with credits.
Rather have Symphony 100 deliver it?
Live sessions facilitated by Symphony 100, profiles included, for cohorts that want the experience delivered. Anything customized is quoted on a call. Book a call →
Not sure which kit is right?
Compare the profiles in the comparison tables, or book a 20-minute Everything DiSC® intro call with Frank November. We will help you determine which kit(s) will best match your needs.
Everything DiSC® Sales Facilitation Kit
$1,495 per kit · digital delivery from Wiley